If you are no longer able to book from your MyVirginActive app, please check the following:
- check that your subscription is still active.
- check that the current month's payment for your subscription has been successful.
- check that you have not booked more than 3 classes on the same day.
- check that you have not received 3 no-show emails in the last 30 days.
If none of the above problems have occurred, please go to your Club Reception and get help from our Staff.